Our privacy commitment
We process personal data in a manner consistent with Saudi Arabia’s Personal Data Protection Law and related requirements, and only as needed to provide, improve, and protect our services.
Data we may collect and its sources
This may include contact details, business or project information, communications, commercial information needed for a service, and technical or usage data.
- We collect data directly from you when you register, contact us, or request a service.
- Some data may be collected automatically while you use the services or received from service providers working on our behalf.
Why we process data
We use data to manage requests and contracts, provide services and support, process payments when needed, communicate, improve the experience, protect our systems, and meet legal obligations.
Sharing with service providers
We may share data as needed with hosting, technical infrastructure, payment, communications, analytics, and support providers; with contractors processing data for us; or with competent authorities where required by law.
We do not sell personal data.
Processing outside Saudi Arabia
Some services may require personal data to be processed outside Saudi Arabia. When this happens, we handle it in accordance with the legal requirements that apply to cross-border transfers of personal data.
Cookies
We may use cookies and similar technologies that are necessary to operate the service, functional to remember preferences, analytical to understand use, and marketing-related when available and permitted.
You can control some cookies through your browser settings or choices we provide where appropriate. Disabling necessary cookies can affect service functionality.
Retention and security
We retain data for as long as needed for the purpose for which it was collected or for contractual or legal requirements, then delete or de-identify it where appropriate.
We apply appropriate organizational and technical safeguards. No method of transmission or storage, however, can be guaranteed to be absolutely secure.
Your rights and privacy requests
Where applicable, your rights may include being informed about data, requesting access, correction, updating, or destruction, and withdrawing consent where consent is the applicable legal basis for processing.
We may request reasonable information to verify identity before responding, and legal exceptions or specific statutory timeframes may apply.
Marketing, children, and updates
Marketing communications are sent under an appropriate legal basis, and you can opt out where that option is available. Our services are intended for businesses and professionals, not children.
We may update this policy when services, compliance requirements, or processing practices change. Publishing an updated version is our notice method unless the law requires another method.